We’re sorry to hear about your decision to cancel your ALLO Mobile service. To proceed with the cancelation process, kindly reach out to our our Customer Support team at (531) 541-5175 (Mon-Fri, 10:00am to 08:00pm EST). If you’re the primary account holder, please be aware that designating a new primary account holder within your group is a prerequisite before canceling your service. Thank you for your understanding.